Note: The shipping time is influenced by the COVID-19, cargoes delivered time will put off 3 days! Thanks for your understanding!
1. SHIPPING & DELIVERY POLICY
We provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Standard and Express courier.
Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
Import duties, taxes, and charges are not included in the item price or shipping charges. The buyer should be responsible for these charges.
4. MODE OF PAYMENTS
We accept payments PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.